Terms of service
User Agreement
Welcome to CodexCrest. By accessing and using our website, you agree to be bound by these Terms of Service and all applicable laws and regulations. These terms apply to all visitors, users, and others who access or use our services.
Our products include but are not limited to: Notebook Covers, Binding Discs, Stickers & Labels, Calendar & Planner, Hole Punches, Storage Bags, Notebook Pages, and Office Tools. All purchases are subject to product availability and these terms.
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes.
Limitation of Liability
CodexCrest shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our products or services. Our total liability for any claim arising from your use of our website or products shall not exceed the amount you paid for the products.
We do not guarantee that our website will be error-free or uninterrupted, and we are not responsible for any delays, delivery failures, or other damages resulting from events beyond our reasonable control.
Intellectual Property Protection
All content on this website, including but not limited to text, graphics, logos, images, and product designs, is the property of CodexCrest and is protected by international copyright and intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from our website without our express written permission. All trademarks and product names are the property of their respective owners.
Refund Policy
We accept returns and provide refunds for products within 30 days of delivery under the following conditions:
- Products must be unused and in original packaging
- Defective or damaged products will be fully refunded
- Return shipping costs are the responsibility of the customer unless the return is due to our error
- Refunds will be processed to the original payment method within 7-10 business days
To initiate a return, please contact our support team at [email protected] with your order details and reason for return.
Dispute Resolution
Any disputes arising from these terms or your use of our services shall be resolved through the following process:
- Informal Negotiation: Parties shall first attempt to resolve the dispute informally through communication via [email protected]
- Mediation: If informal resolution fails, parties agree to attempt mediation before pursuing other remedies
- Governing Law: These terms shall be governed by and construed in accordance with the laws of China
You agree that any legal action or proceeding shall be brought exclusively in the competent courts of our jurisdiction.
General Terms
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. These Terms constitute the entire agreement between you and CodexCrest regarding our services.
For any questions regarding these Terms of Service, please contact us at [email protected].